Fun is best enjoyed with limits. Play responsibly on 8e8 and keep yourself and your family safe.
8e8 is more than just an online gaming platform — we believe entertainment only means something when it's safe and in control. Responsible gaming isn't a formality for us; it's at the heart of everything we do. With the trust and loyalty of millions of players across Bangladesh, we make sure gaming on 8e8 is always reliable, transparent, and enjoyable.
We recognise that gaming can become a problem for some people. That's why 8e8 has built an environment from the ground up where players can set their own limits, take a break when needed, and ask for help. Responsible gaming isn't just about policy — it's about protecting your mental and financial wellbeing, and that of your family.
8e8's Commitment: We're always here for you — whether you're enjoying the game or going through a tough time. Our 24/7 support team is ready to help with any issue.
Responsible gaming means treating gaming as a form of entertainment — not as a source of income or a way to solve problems. It means consciously and consistently managing how much you bet, how long you play, and how much money you spend.
The core principles of responsible gaming at 8e8 are:
Remember: gaming is meant to be fun. When the fun stops and stress or anxiety takes over, it is time to step away.
Gaming addiction develops gradually and can be hard to recognise in yourself. If you or someone you know shows the following signs, it's important to act right away:
Spending more than your set budget and placing more bets to chase losses.
Playing for hours on end, losing track of sleep or meals.
Becoming distant from or avoiding family and friends because of gaming.
Feeling restless, irritable, or angry when unable to play.
Borrowing money to fund gaming, or using money set aside for essential expenses.
Hiding gaming activity or losses from family or friends.
If any of the above signs appear regularly, contact 8e8's support team or a professional help centre right away.
8e8 gives every user the tools to stay in control of their gaming. Our platform offers a range of effective features to help you game in a healthy and responsible way:
You can set your own maximum deposit limit on a daily, weekly, or monthly basis. If you reach that limit, the system will automatically stop you from depositing further.
Takes effect immediatelySet a maximum duration for each gaming session. Once the time is up, you will receive an automatic reminder and the session will end.
Personal ControlsIf you feel you need a break, you can temporarily deactivate your account for anywhere between 24 hours and 30 days.
Activate in 1 ClickIf you need a longer break, you can apply for self-exclusion for anywhere between 3 months and 5 years. Your account will be completely locked for the entire duration.
Long-Term ProtectionSet a maximum loss limit for a given period in advance. Once that limit is reached, play will stop automatically.
Financial ProtectionYou can view your gaming history, total spend, and win/loss stats at any time. Transparency is one of our core values.
Full TransparencyTo activate these tools, visit your account settings page or reach out via support chat.
Answer the following questions honestly. If three or more answers are "yes", consider reaching out to 8e8 support or seeking professional help.
Do you sometimes spend more than your set budget on gaming and feel regret about it afterwards?
After a loss, do you feel the urge to bet more to win back what you lost?
Is gaming affecting your sleep, eating habits, or daily work routine?
Do you hide your gaming activity from family or friends?
Do you feel restless, irritable, or anxious when you're not gaming?
Have you used money set aside for essential expenses or savings on gaming?
Have you tried to stop gaming but found it difficult or impossible?
Remember, asking for help is not a sign of weakness — it takes courage. 8e8 is always here for you.
8e8 is strictly prohibited for anyone under 18. We take firm measures to protect minors. Our message to parents:
Keep your login ID and password out of reach of children and minors.
Use the built-in parental controls on smartphones and computers to restrict access to gaming sites.
Regularly review your child's online activity and encourage healthy digital habits.
If you suspect a minor has created an account on 8e8, contact our support team immediately. We will take prompt action.
8e8 verifies age at registration. Any account identified as suspicious is closed immediately.
You don't have to face a gaming problem alone. Beyond 8e8's support, professional help is also available:
8e8 Support Email: [email protected] — Whatever the issue, just send us a message — we are always ready to help.